Welcome to Handcrafted Soaps by Bonnie


Handcrafted Soaps
  
Balms & Lotions
  
Bath & Shower
Accessories and Gifts

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~ customer service
Have a question? Bonnie herself is happy to help. Call Bonnie at 509-464-4910 10am - 5pm Mon thru Fri or send us an email

~ ordering
 Shipping & Returns
 Privacy Notice
 Conditions of Use
 Gift Voucher FAQ
 Contact Us



 Shipping & Returns

I ship all of my products Priority Mail via the US Postal Service. I have found that this is the fastest and most economical way to ship. Since many of my products are made with all natural ingredients, it is important that they reach their destination quickly and efficiently. You will have a choice of shipping with a priority flat rate envelope or a priority flat rate box. I can fit 8 bars of soap or 7 bars plus some lip balms or lotion bars into an envelope. Please note that if you use this option there may be some cosmetic damage to the bars or the tins as this option does not allow for insulated packing. It is not the preferred shipping option, but it will save money on shipping. I will ship the lowest cost priority shipping and you will be charged only for the actual shipping cost. There are no additional packaging or handling fees. There are no refunds. I will send a replacement of the same product if I find that your complaint is valid. In order for your complaint to be valid it must be made within 15 days of receiving your shipment and I will try to determine the cause of the complaint and examine the remaining inventory to establish that it was a product failure and not a storage issue. Since the products are handcrafted you can expect to see product variation and color changes over time. Proper storage is essential. Store all products in a cool, dry and dark location. I will not give refunds for allergic reactions or sensitivity issues, however if you do have a problem and you need help determining what may have caused it, please let me know. I list all of the ingredients so if you have any known allergies or sensitivities read through the ingredients carefully.

 Privacy Notice

We do not sell, lease or exchange any of your personal information. We also do not send out any unsolicited email. Any information that is collected is only to make your experience on our website better and easier and for order processing.

 Conditions of Use

All material contained in this website is the sole property of Handcrafted Soaps by Bonnie. You are authorized to use the information only for personal, non-commercial purposes. The information contained in this website has not been evaluated by the FDA. It is not intended to diagnose or treat any disease. Links to other internet sites and advertisers does not constitute sponsorship or endorsement. I reserve the right to change prices at any time. Under rare circumstances your pricing may change before an item is shipped but after you have received your order confirmation. You will be notified of the pricing change and your order will not be shipped until you have confirmed the pricing change.

 Gift Voucher FAQ

Please click here for more gift voucher information

 Contact Us:   Send an email from the site or send your email to

  other FAQ

Q: Can I pay with my credit card?

A: Yes, you can pay with your credit card. Once you are directed to paypal, you can simply pay with your credit card and not have to open a paypal account. That is what paypal is good for !









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